Kfc Inventory and Process Management Essay Example

Kfc Inventory and Process Management Essay Manipal Institute Of Management, Manipal| OPERATIONS MANAGEMENT| KFC Inventory And Process Management| | | Group 7 Section B| Roll No. | Name| Signature| 121202070| Niranjan N Naik| | 121202081| Binay Kumar Sahoo| | 121202031| Ribu Roby| | 121202050| Julian Joel Roche| | 121202120| Dhanush Patel| | 121202122| Suraj Pereira| | | | Submitted to: Yogesh Pai Date: 16/03/2013 Contents INTRODUCTION1 Logistics1 Inventory Storage2 PROCESS3 Cleaning4 Disposal5 Conclusion5 INTRODUCTION KFC Corporation is based in Louisville, Kentucky, and is the worlds most popular chicken restaurant chain. KFC and its franchised employees are more than 200 thousand, all over the world. It is the world’s largest and most well known  fast food restaurant preferably known as chicken restautants. Their restaurants are served in 109 countries and territories around the world. The study is done on a fast food restaurant and the analysis done on inventory management and process in kitchen. The study is restricted to KFC utlet present in Manipal. The purpose of the study was to understand the process of the organization and with the completion of this project we have learned that how operations Management Strategies plays very important role in achieving an organizational goals. The restaurant follows Just In Time (JIT) and First In First Out (FIFO) to manage inventory. Inventory, is divided into three types consisting of Daily, Weekly and Monthly inventory. The daily inventory c onsists fast moving products like Krushers, Non-veg items, ice-creams. We will write a custom essay sample on Kfc Inventory and Process Management specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Kfc Inventory and Process Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Kfc Inventory and Process Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Here the orders are placed by the inventory department every night after the restaurant closes for customers. The requirement sheets are filled inorder to place the order and products are moved from inventory. The weekly inventory consists of Dry storage items like disposal plates ; equipments and recipes needed to cook. The requirement sheet is filled while placing order which is placed every Thursday and the products reach the outlet to the max by Monday or Tuesday. The monthly inventory consists of detailed stock verification of the items present in the store and the products disposed off due too non consumption on reaching the standard time are also recorded. The update of stock verification is done via website and once updated its final and no changes can be done by the staff, if in case there are changes they call up the head quarters and make the necessary changes. Logistics The products/goods are transported from Bangalore warehouse via road transport. The outlet does not purchase from any other local dealers for any items. In regular process, the truck reaches the outlet on Monday or Tuesday between 9am to 11am. Before moving the products to storage the 3stage process is followed, at first the temperature is measured which should be between (-18oC to -23oC) , then expiry date of the product is verified and at last the quality of the product is checked via Tell-Through machine. At any point of the this 3steps any one step is not upto the standards the products are sent back to warehouse. In case of urgent stock from the time they place they take 2days to get the stock via courier. Inventory Storage KFC implements different storage for different products consisting of dry storage, cold storage (frozen) for non-veg items, chill storage and cold storage for veg products. Dry storage consists of items like cleaning products, Disposable plates spoons towels, recipes etc. The products are stored at room temperature. Cold storage consists of veg products, cold drinks, water etc stored at temperature (-1oC to -4oC). Cold storage fr non- veg products are stored at temperature (-180C to -23oC) wher the product validity is 6months. Older batches are placed at the front. Items are placed in simple rack system and fast moving items are placed in a such manner that they are easily accessible. The products are moved in FIFO method. Chiller storage are stored in temperature of (-1oC to -40C). It’s a non-veg defrosting room. Stores fresh product and frozen product (for thawing) is placed here. Frozen product once taken out of freezer cannot be returned (expire time 12 hours). Items are placed in rack system placed along with time tag placed with it. PROCESS Here the items are moved from cold storage to the chiller are placed for thawing and defrosting with room temperature of (-1oC to -4oC). Frozen product once taken out of freezer to chiller cannot be placed back. Once the duration of 12 hours are done items/ packets are removed out and goes to the cleaning process. The duration of cleaning depends from staff to staff usually on an average 5-10 minutes are needed. After the items are cleaned, it is placed in an Marinator where basic masalas are mixed. The machine takes 10minutes and makes 300 rotations. Once the items are marinated there is a need for the products to absorb the masala so they are kept for absorption in a process called Ageing which takes 2 hours. After that the products need to get a layer for themselves so they pass through a process of Breading. On the basis of requirement cooking is done. Cooking consists of 3 types: Grilled, Fried and Baked. The duration of items which are grilled is 45 minutes from the time it is ready. Fried and Baked items duration is 2 hours from the time it is ready. Grilled and baked items are cooked in an micro oven called â€Å"Convotherm†. After that the products are placed in an oil dry machine which absorbs oil from the dishes which takes time duration of 1 – 2 minutes. At last the prepared items are moved to display rack where they are placed in tray along with an tag which determines the time and life span of the item. There is a time keeper who keeps record of the duration and expiry of products. If any of the products are not consumed till the expiry of duration there is an step is taken to dispose of those food items as wastage. The disposal items are recorded and then disposed. Its bee said to us that for every 1 lakh worth inventory, company sets a standard of Rs. 1000 diposal waste as free as there are every chance of wastage at any point of time by human error. If at all the limit exceeds Rs. 000 there is a need to record it and report it to the demand manager and also be mentioned in the monthly inventory. As far as our study we found out that there is an wastage of 6000-7000 for RS. 1,00,000 inventory. In order to reduce the wastage and disposing items which at present is an complete waste in point of cost, the outlet can make some announ cements when the food items are near to their expiry stating buy this particular food product in matter of 15minutes and get discount of certain percent as discount so that they could reduce the wastage and incur certain percentage as profit instead of waste. Customer happiness is our happiness and any customer should not leave the outlet unsatisfied†. Items like Krushers and ice creams are prepared on demand. The standard time once an customer places an order, the food needs to be delivered in 1 minute. At present in the outlet they take 5-6 minutes on an average to deliver the order. If at any point of time the food ordered by customer is not prepared or is in process the staff needs to deliver the food in time of 15minutes, if they fail to do so they should take every possible measures are to be taken to keep the customer happy. Steps like providing chocolates to customers or a sweet smile or providing free items as complimentary etc is done. During the crowded hours there is an need to have 1 helper each for 3 cashiers, 2 people working on juice and ice cream section so that they can work effectively and reduce the waiting time and keep the customers more satisfied. Cleaning Concealed drainage are placed on floor for easier cleaning. When it comes to cleaning of vessels, they follow 3 steps. First the vessels are washed with chemical water and then Sanitized with hot water with temperature of (32oC to 38oC) and at last they are Rinsed with normal and kept to dry. At present the cleaning area has only one entrance and the order of steps are chemical wash, rinse and sanitize there is an need to change this by having two entrance for cleaning area and order in sequential order of chemical wash sanitize and rinse. This will reduce the matter of plates falling from hand and causing damage while shifting from chemical wash to sanitize. Disposal Each counter has a separate disposal bin. All disposal collected in one disposal unit. Disposal bag is then taken to public disposal area behind the restaurant to be collected by municipal. Conclusion From a simple idea, and simple adventure, Harland Sandards started his dream, that had been grown and became one of the most popular restaurant among the world. Goodwill image, Loyalty, Spread, are 3 of the most important indicators of KFC popularity. Efficirnt utilization of space and all resource has reduced their expense.

Social Studies Questions and Answers essays

Social Studies Questions and Answers essays 1. What factors led to the emergence of a popular independence movement in India, and why did this movement lead to the establishment of two states, India and Pakistan, After achieving India's independence on August 15, 1946, the country faced many contradictory strains. On the one hand, too many people wanted India to proclaim itself a Republic with no allegiance to the British Crown, which ruled on India for 90 years. These people looked for an intense nationalist desire for an independent political, economic, and foreign policy path. "Long years ago, we made a tryst with destiny, and now the time comes when we shall redeem our pledge, not wholly or in full measure, but very substantially. At the stroke of the midnight hour, when the world sleeps, India will wake to life and freedom." On the other hand, there were a lot of serious problems, since intellectuals, politicians and industrialists shared a broad consensus on the preferred directions of economy policy.The country also faced the challenge of forging a strong unified national identity and an effective state apparatus from the ravages of 1947 partition. The division of the formerly unified British colony into two separate nation states engendered tremendously disruptive population dislocations and unprecedented outbursts of religious hatred between communities that had peacefully coexisted for centuries despite occasional tensions. Perhaps one million people died in the process of splitting British India into two separate states: India and Pakistan. 2. How and why did the political evolution of Mexico, Argentina, and Brazil differ from each other? Until 1910 Mexico, Argentina, and Brazil shared a common history and similar cultures. In the first half of the twentieth century their economies followed parallel trajectories, but their political histories diverged radically. Mexico underwent a traumatic and profound social revolution....

North Korea Essay Example | Topics and Well Written Essays - 4500 words

North Korea - Essay Example After the collapse of the Goryeo rule in Korea, this led to the rise of the Josen kingdom in honour of the Gojosen one. Towards the end of the sixteenth century, Japanese pirates attempted to attack Korea, however the invasions were repulsed between 1592 and 1598, in the early seventeenth century, Korea became involved in wars with the Manchus kingdom. The rule by Josen closed Korea to trade in the 17th to 19th century with it only being open to China, however at one time an American merchant ship, which was armed, tried to open Korea to external trade in the 19th century was stranded in a river near Pyongyang (Miller, 2004 p102). After the crewmembers were ordered to leave, they killed several Korean nationals that led to the ship being torched by fire ships from Korea but by mid 19th century, Pyongyang had a cautious and a slow approach towards opening its boarders towards the west. Due to the Sino japans war that happened from 1894 to 1895, the treaty of Shimonoseki was signed whi ch led to the end of Josean Empire relying on China. The name Josean Empire was changed to Korean empire, which was highly influenced by Russia, this however ended after the Russo Japan war between 1904 and 1905 when the Korean empire became a protectorate of Japan. When Japan annexed Korea, they imposed a military rule and attempted to stem Korean way of life and traditions, the wealth of the Korean empire was used to profit the people of Japan. This led to formation of pro- rebellion movements from Koreans towards the Japanese rule, in 1919 pro liberations, rallies took place countrywide and about 7000 people were killed. This fuelled more protests against the Japanese that led to the Japanese strengthening their military rule and banning anything related to Korea including forcing the Koreans to change their names to Japanese names, changing the curriculum in schools to reflect that of Japan and the Japanese culture, the Korean language was also banned. With the surrender of the Japanese after the world war ii, the Korean empire was divided into two along the 38th parallel where the soviet union occupied the north and America the south in an agreement that had been signed before, Russia chose Kim II Yung to lead the provisional peoples’ committee for North Korea in 1946. Kim II Yung introduced radical reforms in North Korea that ranged from land reforms to nationalising all key industries in the country. Talks on unifying north and South Korea were held in Moscow and Seoul; however, they did not bear any fruits due to the politics of the cold war that was happening at the same time. Soviet Union military withdrew from North Korea, the American counterparts withdrew from South Korea a year later, this made South Korea weaker and the government of Kim II Yung began exploring the possibilities of invading South Korea. Soviet Union under the leadership of Joseph Stalin rejected the war proposals that North Korea presented to him, however, with the win of Mao Zedong in China and the indication that he was willing to support the invasion, the Soviet Union approved the invasion in 1950. With Joseph Stalin having approved the war, the north that had a stronger army than the south decide to invade the south, there were battles at the 38th parallel that turned bloody in the Ongjin region, however none of the armies closed the line to the rival’

Customer Service-Customers for Life-repost Personal Statement

Customer Service-Customers for Life-repost - Personal Statement Example Real experience such as the Company chipping in to help customer during losses of property amplifies loyalty. Firms should be quick to react when customers seek their help and extend Olive branch to customer’s home to strengthen customer’s relation and building on its reputation. Credit facilities offered to customers at affordable terms and conditions serve both firm and customers interest. Lifelong customers are retained when they are made to feel as part of the Company and in particular, when faced with challenges so as to help them overcome stress via suggesting rational solutions. Standing with a customer during their difficulties by firms make customers relieved from some burdens and aid in restoring normal mind set. Customers are thus pinned strongly to such companies that recognize and appreciate the existence of their customers. Firms thus benefit from increased customer loyalty as such customers suggest that particular Company to their friends and relatives and such chain is extended leading to a greater pool of loyal customers resulting into competitive advantage accompanied by increased market power. This thus culminates into increased

Prejudices in Workplace Essay Example for Free

Prejudices in Workplace Essay Part I Select three of the identity categories below and name or describe at least 3 related stereotypes for each: †¢ Race †¢ Ethnicity †¢ Religion †¢ Gender †¢ Sexual orientation †¢ Age †¢ Disability |Category |Stereotype 1 |Stereotype 2 |Stereotype 3 | |Race | People say black people are lazy. |People say white people are smart |People say Jews are cheap but | | | |and blonds are dumb. |rich. | |Religion |Wiccan Pentacle Study, worship the|Gothic people are very weird and |Muslims are terrorist and women | | |devil. |violent.|are beneath them. | |Sexual Orientation |When someone see a feminine man |When someone sees masculine women |People say homosexuality is wrong | | |and call him gay. |she is a lesbian. |and immoral. | Part II Answer each question in 50 to 100 words related to those stereotypes. Provide citations for all the sources you use. What are the positive aspects of stereotypes, if any? The aspects of positive stereotypes can be positive if a person know the difference and have the knowledge to understand what a person may be stating. If we prefer to someone as a â€Å"jock† we are acknowledging that this person is into sports. A person that is known to be preferred to by â€Å"Gothic† or â€Å"Punk† is because of the type of music they listen to and the type of clothing they wear. Usually no one is offended by this because it is factual and evident and these are positive aspects of stereotypes. What are the negative aspects of stereotypes? The negative aspects of stereotypes are the lack of understanding, the ignorance, and the labeling of someone to hurt their feelings as an individual or a group of people. A person may see a female with a short hair cut like a man and call them a dike without getting to know who that person is and assuming that this is what they are. Part III Answer each question in 50 to 150 words related to those stereotypes. Provide citations for all the sources you use. Define stereotypes and prejudice. What is the difference between stereotyping and prejudice? Use examples to illustrate the differences. Stereotype is something conforming to a fixed or general pattern, a standardized mental picture that is held in common by members of a group and that represents an oversimplified opinions, prejudiced attitude, or uncritical judgment. Prejudice is prejudgment and negative attitude based on sex, race, age, sexual orientation, nationality, socioeconomic status, and religion towards an individual or group of people. The difference between stereotype and prejudice is that stereotype is standardized beliefs about people based on some prior assumptions. Prejudice is a type of judgment or assumption about somebody before having sufficient knowledge to judge with accuracy. Example of stereotype is all policemen eat donuts. Example of prejudice is an organization that hires more males and reject females are known to be prejudice. What is the relationship between stereotyping and prejudice? The relationship between stereotyping and prejudice is that stereotyping promotes prejudice and that prejudice reduction depends on stereotype change. Prejudice also influences the extent of stereotyping. The important theoretical tradition posits that this effect emerges because prejudice encourages the use of stereotypes as a means to justify societal inequality (e.g. , Allport, 1954; Katz Braly, 1933; Lippmann, 1922). What can be done to prevent prejudice from occurring? Intolerance stems from ignorance and arrogance this go hand in hand and people need to understand and have the knowledge not to pre-judge people. In order to prevent prejudice from occurring we need to begin now with the way we are raising our children and teach them not to be judgmental and preconceive people before we get to know someone. Teach them not to assume to not like someone because of the color of their skin or where they come from. People are people no matter what they may look like, getting to know a person is very important and not to judge a book by its cover. Have rallies of all race and culture so people can have a better understanding of others. It starts at home teach your children a better way so that they will understand life in a better perspective. Reference: Voices. yahoo. com/stereotyping, Psychology. about. com, www. merriam-webster. com/dictionary, azam. org.

Essay --

It is not a big secret that America’s quality of education is sub-par. According the article, â€Å"US 17th In Global Education Ranking; Finland, South Korea Claim Top Spots† by Amrutha Gayathri, it’s obvious from the title alone that the United States is falling behind. Without change, the United States will continue to be behind in education. An issue that currently plagues the American education system is gender bias. Gender bias in schools has been addressed in laws, but it still persists in American schools, such as Title IX of the Education Amendments of 1972 and the U.S. code Title 42, Chapter 21 regarding Civil Rights. Both laws attempt to discourage gender bias through the illegality of gender discrimination. Title IX addresses bias in federally funded educational and athletic programs in schools and colleges within the United States. Title 42, Chapter 21 of the U.S. Code prohibits discrimination based on gender, age, race, religion, and other characteri stics within a number of settings, including education. Despite these laws, gender bias is still prevalent within American schools. A proposed solution to gender bias is gender segregated classrooms, which has proven to be a popular alternative to co-ed classrooms. Leonard Sax, author of â€Å"Six Degrees of Separation: What Teachers Need to Know about the Emerging Science of Sex Differences,† is a leading proponent of single-sex schools. Single-sex schools are not without critics though. Jaclyn Zubrzycki’s article, â€Å"Single-Gender Schools Scrutinized,† claims that single-sex environments â€Å"are not inherently beneficial for boys or most girls.† When considering both Zubrycki’s and Sax’s findings, it would seem that the ideal solution to liberate the American education system of gender... ... teachers to believe that boys are more intelligent than girls. Scantlebury found that teachers who do believe boys are more proficient than girls in mathematics, are more likely to reframe and breakdown questions â€Å"into a series of simpler questions† in an effort to assist the student to attain the answer. No such luxury is given to females in math classes. Teachers are more likely to restate the question and ask another student to answer; typically the student teachers selected to answer the question was a boy (Scantlebury). It’s clear that in classes which are perceived to be male oriented, teachers are willing to work more in-depth with males. Interestingly, Scantlebury found the opposite to be true in â€Å"subjects perceived as feminine.† Teachers spend more time with female students than with male students in subjects that the teachers believe are female oriented.

A Memorable Day in My Life. Essay

A memorable day in my life. Life is full of various events and experiences. But all of these are not equally important, enjoyable and memorable. Some are memorable. I am a student. There are some memorable days and they remain evergreen in my heart. My first day at school is such a day. It was the month of January, 2007. I was then only six years old. My father proposed that I should be admitted into a school in class one the next day. I felt very excited. I could not think of anything else.I was always thinking about the school, the teachers as I watched on the TV. I could not even sleep well that night. The next morning my mother woke me early in the morning. She washed me very well, combed my hair and dressed in new clothes. Then I had breakfast and started for the school with my father. He took me to the nearest NHF Primary School of our locality at 9. 30 am. The school was not very far from our home. So we walk all the way. It took us half an hour to reach the school.When I step ped inside the school compound with my father I was somewhat afraid. I saw many students on the school campus. Some were playing; some were talking to each other. Finding me in a new environment my heart began to beat. At first my father took me to the headmaster’s room and requested him to admit me in class one. At first I felt a bit nervous and shy. But his smiling face and gentle eyes put me at ease. He asked me my name and I answered him. Then he pointed me a letter chart and asked me to say some letters.I could say them all because my mother taught me them at home. Then he became very pleased with me and admitted me in class one. Then he called Ms Fatema, the class teacher of class one to take me to the class. She welcomed me and took me to the class and gave me a seat. All the students in the class were staring at me. I felt a bit nervous once again to see the new faces. But soon I became very easy. The class lasted 35 minutes I had four other periods with a break of 30 minutes. I found that all my teachers were careful, friendly and helpful.At the leisure period all of my classmates started playing in the field. I felt very lonely and was loitering here and there. Then they invited me to join them. I started playing. I felt myself like a free bird flying in the open sky. My school broke up at 12 pm. My mother was at the gate to receive me. I leapt into her arms. She kissed me and caught me at her arms. Thus I finished my first day at school. I left the school at with new experience and cheerful mind. I shall never forget the day as long as I live.